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ON UK ORDERS
COLLECTION FROM STORE
JESSIMARA TEMPLE FORTUNE

Privacy Policy

At Jessimara, we are 100% committed to protecting the privacy and security of our customers and site visitors.

 

We use your information in a number of different ways - what we do depends on the information. 

Your name and contact details

- Deliver your purchases to you. 
- Send you service messages by text or e-mail to keep you up to date on your order.
- Send you information by e-mail or text about our new products and current store news to keep you up to date with our store. We only send this with your permission.
- Fraud prevention and detection.
- Showing you Jessimara adverts as you browse the web so you can see our latest products and deals.

Your date of birth information

- Fraud prevention and detection.

Your payment information

- Take payment, and give refunds.
- Fraud prevention and detection.

Your contact history with us

What you've said to us - for example, over the phone, on instant chat, or on social media. 
- Provide customer service and support.
- Training our staff.

Purchase history and saved items

What you've bought and what you've stored in your basket for another time
- Sell you items.
- Provide customer service, support, and handle returns.
- Finding out what you, and other customers, like.

Information about your phone or laptop, and how you use our website

Information you give us when you browse our site, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.
- Improve our website and set default options for you (such as language and currency).
- Protect our website.

You don't have to give us any of this personal information but if you don't, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice - and we respect that.

Sharing your information

We do not, and will not, sell any of your personal data to any third party - including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.

 

 

Marketing messages

If you have said we can, we'll send you marketing messages by email and/or text to keep you aware of what we're up to and to help you see and find our products.

How to stop marketing messages from Jessimara

You can stop marketing messages from us at any time. You can do this

- Through your account settings

- By clicking the 'unsubscribe' link in any email

- By contacting our team by phone or at Customercare@jessimara.com

 

What about cookies?

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them. 

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.

(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(3) Customer preference cookies – when you are browsing or shopping on Jessimara, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ . Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Jessimara user experience that we pride ourselves on providing our customers.

 

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